2020 marks the beginning of a new decade, and what a turbulent start it has been. As the world faces a serious health crisis, neither of us is sure what the other side will be like. The best we can do is support each other to learn and adapt to our "new normal."
One thing we are sure of is that buyers have changed dramatically in the past 10 years, and while we cannot predict what will happen next, we know that even more changes will occur.
For marketers, this means learning to reach buyers in a rapidly changing world. Earlier this year, we surveyed 3,400 vendors about their strategies, successes, and where they are headed next. We hope that these findings are helpful in understanding the change that awaits us all.